Guest Services
Dining, activities, wellness and days out - arranged quietly around your stayLocal Experiences
Our Guest Relations team is here before, during and after your stay. Message us on WhatsApp to arrange transfers, dining and experiences, and we'll take care of the details.
ON THE WATER
Private Snorkeling
Visit Lipah Bay, the underwater temple, Turtle Point and the Japanese shipwreck with a local guide.
Departs 10:00 or 15:00 · 3 to 4 hours · Minimum 4 guests · Includes a private jukung, guide, mask, snorkel, fins and life jackets included.
IDR 325,000 per person
ON THE WATER
Fishing Trips
Fish with local fishermen on a jukung boat for barracuda, mahi-mahi, trevally and other local species.
IDR 550,000 per person
ON THE WATER
SNORKELING AND FISHING
Sunrise from 05:00 or afternoon from 14:00 · 3 to 5 hours · Fishing and snorkelling equipment included
IDR 700,000 per person
LAND AND SCENERY
Sunset Cycling Tour
Guided downhill ride through rice paddies, villages and rural East Bali, ending near Amed Beach.
Pick-up 14:00; return around 18:00. Bicycle, helmet, drinking water, transfers and English-speaking guide included.
IDR 690,000 per person
EXPLORE AT YOUR PACE
Bicycle Rental
Explore coastal paths, quiet roads and village lanes at your own pace.
Bicycle, helmet, light and lock included.
IDR 52,000 per person
CULTURE AND CUISINE
Cooking Class
East Bali culinary and cultural experience with a choice of rice-field hike or traditional market visit, Balinese welcome, hands-on cooking and Canang Sari making.
10:00 to 15:00 · Minimum 6 guests. Menu describes natural ingredients with no MSG.
IDR 950,000 per person
PRIVATE JOURNEYS
Airport Transfers
Comfortable, private transfers between Bali Airport and Amed, plus flexible private driver services for exploring Bali.
Air-conditioned cars, sized to your group and luggage. Your driver meets you on arrival.
from IDR 850,000 per car
EXPLORE AT YOUR PACE
MOTORBIKE RENTAL
Discover Amed and the surrounding villages at your own pace. We can arrange delivery directly to your villa.
Yamaha N-MAX, Honda PCX, Yamaha Aerox, Honda Scoopy and Yamaha Gear available
from IDR 100,000 per day
Motorbike Rental
Freedom to explore, delivered to your villa
Explore Amed and East Bali at your own pace. We'll deliver your motorbike straight to the villa.
Riders sign a rental agreement and are responsible for any damage. Insurance is not included, so please check that your travel insurance covers motorbike riding. A valid licence is required, and a helmet is provided with each rental.
AUTOMATIC SCOOTER
YAMAHA N-MAX
IDR 150,000 per day
AUTOMATIC SCOOTER
Honda PCX
IDR 150,000 per day
AUTOMATIC SCOOTER
YAMAHA AEROX
IDR 150,000 per day
AUTOMATIC SCOOTER
HONDA SCOOPY
IDR 100,000 per day
AUTOMATIC SCOOTER
YAMAHA GEAR
IDR 100,000 per day
Transport and Private driver
Travel with Trusted Local Drivers
Airport transfers and private drivers, arranged by our team for a comfortable, private journey anywhere in Bali.
Please book at least 24 hours ahead and, for airport transfers, send us your flight number and arrival time so your driver can meet you in the arrivals hall. All prices include tax and service and are subject to availability.
AIRPORT TRANSFER · AIRPORT ↔ AMED
Toyota Avanza / Rush or Similar
Suitable for small families and groups. Available for Airport → Amed or Amed → Airport.
Up to 4 guests with luggage
Up to 6 guests without luggage
IDR 850,000 per car
AIRPORT TRANSFER · AIRPORT ↔ AMED
Toyota HiAce
Comfortable transport for larger groups. Available for Airport → Amed or Amed → Airport.
Up to 10 guests with luggage
Up to 12 guests without luggage
IDR 1,300,000 per car
Flexible private service
Private Driver
A private, comfortable car with a professional local driver, a flexible itinerary and help with your luggage.
Half Day · up to 5 hours
IDR 500,000 - IDR 600,000
Full Day · up to 10 hours
IDR 700,000 - IDR 900,000
LOCAL JOURNEYS
AROUND AMED
One way trip to any location in Amed
IDR 250,000
Round-trip to any location in Amed.
IDR 400,000
Mount Agung Trekking
A Complete Summit Experience
Climb to the summit of Mount Agung, Bali's highest peak at 3,142 metres, and watch the sun rise over the island and the sea beyond.
Please Note: The trek to the True Summit of Mount Agung is challenging and requires a good level of physical fitness. We will recommend a departure time based on your fitness level and hiking experience.
TREKKING ROUTE
Pasar Agung Temple to the Summit
Starting point: Pasar Agung Temple, approx. 1,600 masl
Checkpoint 1: Telaga Mas - 1,950 masl
Checkpoint 2: Base Camp - 2,300 masl
Crater Rim - 2,900 masl
Summit / Highest Peak - 3,142 masl
LOCAL GUIDE TREKKING
PACKAGE INCLUDES
Experienced local Mount Agung guide, breakfast, coffee and tea, headlamp / trekking light, trekking pole, and entrance ticket for each guest.
Pricing
1 Guest: IDR 1,000,000
2 Guests: IDR 1,200,000
3 Guests: IDR 1,300,000
max 3 guests with 1 guide
For groups of more than 3 guests, a minimum of 2 local guides is required
ADDITIONAL SERVICES
Private Transportation
Private return transport from your villa.
IDR 1,100,000
WARM CLOTHING RENTAL
It gets cold near the summit before dawn. If you need warm layers, your guide can provide them.
IDR 100,000 per person
DEPARTURE TIMES
DEPART FROM YOUR VILLA
Departure times are planned so you reach the viewpoint in time for sunrise.
01:45: for physically strong and experienced hikers
23:45 the night before: for a more relaxed pace with more time
The earlier departure gives guests more flexibility to walk at a comfortable pace, take sufficient breaks along the route, and enjoy the trekking experience without feeling rushed.
Spa and Massage
in-villa balinese massage
Relax with treatments performed by qualified and experienced masseuses trained in traditional Balinese spa techniques.
Please book at least 24 hours in advance to help ensure availability and allow preparation. All treatment prices include tax and service charges. Treatments are subject to availability.
BALINESE MASSAGE
Jamu-Jamu Massage
Acupressure massage with steamed herbal pouches containing lemongrass, ginger, galangal, lime leaves, cinnamon and clove.
IDR 351,000 90 minutes
IDR 481,000 120 minutes
BALINESE MASSAGE
HOT STONE MASSAGE
Warm stones ease deep muscle tension and leave body and mind relaxed. Helps to improve circulation and relieve muscle tension.
IDR 338,000 90 minutes
IDR 468,000 120 minutes
BODY TREATMENT
Green Tea Body Scrub
Traditional massage with your choice of body oil, followed by a green tea scrub to remove dead skin cells. Finish with moisturising lotion and ginger tea.
IDR 195,000 45 minutes
IDR 260,000 60 minutes
FACIAL TREATMENT
Traditional Facial
Gentle cleansing, peeling, steaming, face massage, natural mask and moisturising. Includes neck, shoulder and hand massage while the mask dries.
IDR 130,000 30 minutes
IDR 260,000 60 minutes
Please share your preferred treatment, duration, date and time when booking.
IN-VILLA DINING
Private dining, at your villa and your pace
Breakfast on the terrace, Western, Indonesian and Balinese dishes, and barbecues by the pool, all served in the privacy of your villa.
Every menu can be adjusted to your tastes and dietary needs. Please tell us about any food allergies when you order. All prices include tax and service.
SERVED DAILY FROM 08:00
BREAKFAST
Tropical fruit, eggs any way you like, pancakes, cereal and granola, fresh bread and pastries, with tea, coffee and juice.
Served daily from 08:00 · Minimum 4 guests · Please order by 19:00 the day before.
Children up to 9 eat free with each adult order. Ages 10 to 15 pay half price, and the full price applies from 16.
IDR 172,500 per person
LIVE COOKING
BARBECUE
Your chef grills at the villa: beef rib, sirloin steak, shrimp, squid and sausages, served with salads, vegetables, sauces and bread.
Served daily from 16:00 · Minimum 4 guests · Please order by 19:00 the day before.
Children up to 6 eat free with each adult order. Ages 7 to 15 pay half price, and the full price applies from 16.
IDR 535,000 per person
LIVE COOKING
Seafood BARBECUE
The menu follows the morning's boats: fresh fish of the day, shrimp and squid, grilled at your villa and served with rice, seasonal vegetables, Balinese condiments and fruit.
Served daily from 16:00 · Minimum 4 guests · Please order by 19:00 the day before.
Children up to 6 eat free with each adult order. Ages 7 to 15 pay half price, and the full price applies from 16.
IDR 575,000 per person
ALL DAY DINING
A LA CARTE
A short menu of Western, Indonesian and Balinese dishes, from tenderloin steak and Caesar salad to nasi goreng, and beef rendang, plus esserts and children's choices.
Served daily from 10:00 to 20:00 · Subject to availability.
Drinks are not included with the barbecue and seafood experiences. Please book chef experiences a day ahead.
Tell us how you would like to spend your days, and we will take care of the rest
All experiences are subject to availability. Your booking is confirmed once you hear back from Guest Relations.
Guest Service FAQs
What services can you arrange?
In-villa dining, massages, snorkelling and fishing trips, Mount Agung treks, airport transfers, private drivers, and motorbike and bicycle rental, all arranged by our Guest Relations team.
Can I book before I arrive?
Yes. Message us on WhatsApp before your stay and we'll have everything ready.
How do I book?
Tap "Book via WhatsApp" on any service and tell us your date, time and number of guests. Your booking is confirmed once you hear back from Guest Relations.
Are there extra fees?
Prices shown include tax and service unless stated. Drinks are not included with the barbecue experiences.
